Pricing

Pay with Credits. Nothing else.

One Credit costs 0.10 EUR. Buy from 50 Credits at registration and spend them on individual services from your dashboard — no plans, no trials, no recurring charge.

Your balance

150Credits

15,00 €

50 Credits minimum2,000 Credits
Continue with 150 Credits

Credits never expire · Minimum purchase 50 Credits

Credit packages

  • Starter

    5,00 €

    50 Credits · Entry balance — one AI diagnosis with a full written recommendation.

  • StandardMost chosen

    15,00 €

    150 Credits · A diagnosis plus a guided remote session with a verified specialist.

  • Advanced

    35,00 €

    350 Credits · Hands-on professional work, repeat sessions, and follow-up checks.

  • Household

    75,00 €

    750 Credits · A shared balance for every device in the home, with priority matching.

Estimated before you spend

Every service shows its Credit price before you buy it, and Credits leave your balance only when the work is delivered.

Services

Buy services individually with Credits.

Each service has a fixed Credit price. Top up once, then buy exactly what you need from the dashboard.

AI

AI Diagnosis

Describe the symptoms, answer a short set of follow-up questions, and receive a ranked list of likely causes with a recommended next step.

50 Credits

5,00 € · Instant · AI

Buy

AI

AI Deep Analysis

Extended analysis that reviews logs, error codes, and photos you upload before producing a repair plan.

100 Credits

10,00 € · Under 1 hour · AI

Buy

Remote

Guided Remote Session

A verified specialist connects with your consent and walks the fix through with you, step by step.

150 Credits

15,00 € · Same day · 45 min

Buy

Remote

PC Optimization

Startup clean-up, driver and firmware updates, storage health check, and thermal review on a Windows or macOS machine.

200 Credits

20,00 € · Same day · 60 min

Buy

Remote

Network Configuration

Router, mesh, and Wi-Fi channel tuning, plus device-by-device coverage testing across the whole property.

250 Credits

25,00 € · Scheduled · 90 min

Buy

On-site

On-site Hardware Repair

A specialist attends in person for thermal work, component replacement, and hardware faults that need hands on the device.

350 Credits

35,00 € · Scheduled visit

Buy

Specialist

Priority Data Recovery

Recovery attempt on a failing or unreadable drive, handled in a controlled workshop with a written outcome report.

600 Credits

60,00 € · 2 – 5 days

Buy

Business

Business Support Block

A shared balance for a team, with pooled Credits, priority routing, and monthly usage reporting.

1,000 Credits

100,00 € · Ongoing

Buy
  • No subscription
  • No trial, no demo
  • Credits never expire
  • Minimum purchase 50 Credits

FAQ

Questions, answered.

The things people ask most before they start their first diagnosis.

Don't know what's wrong?
Start with AI.

Describe the problem. Get a clear next step. Get professional help when you need it.

Horjely Assistant Online

You

"My Wi-Fi drops every evening in the back bedroom."

Horjely

That pattern points to channel congestion at peak hours combined with distance from the router. Let's confirm with two quick tests